Refund & Returns Policy for Lotinuma Technology Private Limited

Last Updated: September 11, 2025

At Lotinuma Technology Private Limited (Registration Number: 09AACCL3714K1ZB), a Private Limited Company located Salempur, Lakhimpur Kheri, Uttar Pradesh 262701, we strive to ensure your satisfaction. This policy outlines our 30-day refund and returns process for purchases made on our e-commerce platform.

Return Eligibility

• Our refund and return policy lasts 30 days from the date of delivery.

• To be eligible for a return, the product must be:

  • Unused and in the same condition as you received it.

  • Packed in its original packaging with all tags intact.

• Certain types of items are non-returnable, including:

  • Perishable goods (e.g., food, flowers).

  • Personal/health care products.

  • Hazardous materials, flammable liquids, or gases.

  • Gift cards and downloadable software products.

 Return Process

• To initiate a return, please contact us at [Insert Email Address] with your order details.

• Proof of purchase (receipt/invoice) is required.

• Please do not send your purchase back to the manufacturer.

• Once approved, you must ship the product to our registered office:

Lotinuma Technology Private Limited
Rampur Road, Salempur Kone
Lakhimpur Kheri, Uttar Pradesh – 262701

Refunds

• Once your returned item is received and inspected, we will notify you via email regarding approval or rejection.

• If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7–10 business days.

• Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

---

4. Exchanges

• Items are replaced only if they are defective or damaged.

• To request an exchange for the same item, contact us at lotinuma8264532545@gmail.com.

 Late or Missing Refunds

If you haven’t received your refund after the processing period:

1. Check your bank account again.

2. Contact your credit card company or bank, as processing times may vary.

3. If the issue persists, please contact us at [Insert Email Address].

Shipping Costs

• Customers are responsible for paying their own shipping costs for returning items.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance.

Gifts

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.

• If the gift was not marked at purchase, the refund will be sent to the original purchaser.

Contact Us

For any questions about our Refund & Return Policy, please reach out:

Email: lotinuma8264532545@gmail.com
Phone: +91 8264532545
Address: Salempur, Lakhimpur Kheri, Uttar Pradesh – 262701